You Are Part of the Team!

Our 'team', including your management and staff, evaluate your current operations. The assessment covers: reviewing departmental needs to access various data and information services; evaluating methods to improve response time and line utilization; considering network & equipment configurations to improve terminal performance. Based on these, and other measures we define service and performance requirements. These needs then drive our design process that includes evaluating:

• Voice/Data/Video Integration
  
• Call Center Systems & Integration
  
• IP Telephony
  
• Voice over IP (VOIP) integration
  
• Virtual Private Network (VPN)
  
• Frame Relay, ATM
  
• Local Area Networks (LAN)
  
• LAN to WAN Integration
  
• Internet & 'WEB' Connections
  
• PC to Mainframe Links
  
• PC to PC Communication
  
• Digital Subscriber Loop (DSL, xDSL)
  
• Integrated Services Digital Network Services (ISDN)
  
• Video & VSAT Services

Based upon the ultimate design and implementation approach, we assist with finding the proper mix of products & services to meet your needs.

Office Operations

Full support for evaluating office operations is provided, including:

• Integrating operations on a multinational basis
  
• Documenting information flow for financial controls & office operations
  
• Analyzing networking alternatives for single & multiple offices
  
• Assessing use and integration of voice, data & video services
  
• Evaluating access to internal and external services
  
• Determining videoconferencing alternatives & costs